Late Policy: We make every attempt to see you at your scheduled appointment time. To ensure that we run on time, we ask that you arrive at least 15 minutes ahead of your scheduled appointment time. If you are running more than 15 minutes late, we may need to re-schedule your appointment. If your provider agrees to see you late, you will be handled as a “walk-in” appointment and will be seen when the schedule allows so that other patients are not seen late. A phone call when running late is also appreciated.
NO- SHOW Policy: A no-show fee of $25 per child will be billed to you if you do not give at least a 24 hour notice prior cancellation of your appointment. We sincerely appreciate your understanding and allowing us to care for your children.
Appointment Reminders: An appointment reminder and confirmation of appointment text will be made one business day in advance as a courtesy only; it is the patient’s or legal guardian’s responsibility to remember the appointment date and time. If you will be 10 or more minutes late for your appointment, please call as it may be necessary to reschedule your appointment. Scheduled appointments are for one child only. Do not assume a sibling can be seen at the same time; however if the schedule permits we are happy to accommodate a sibling appointment.